Frequently Asked Questions

FAQ Shipping Questions

Do you ship to my Country ?

How long does it take for my parcel to arrive ?

Is there a tracking number provided for my package ?

I made an order for two or more items but only received one ?

FAQ Order and Payment Questions

How do I place an order ?

How can I cancel or amend an order ?

What payment methods do you accept ?

I have made several payment attempts but the payment didn't go through. what should I do ?

FAQ Product Questions

What is RHD ?

My car is not listed on the model page ?

Does the price of each car mat set include front and rear mats ?

How often should I clean my car mats ?

I have received my mats and they don't fit, what should I do ?

Why don't the mats fit if they are custom made ?