Frequently Asked Questions

Yes, we offer FREE worldwide shipping using the most established global logistic networks.

The total transit duration will differ from one country to another. On average, our customers receive their items within 15-21 business days. This includes order processing, design, production, packaging and shipping.  In very rare occasions, there can be additional delays due to customs, weather conditions and holidays. 

Please note that our car mats are custom made and therefore require the time mentioned above for delivery. For further shipping information click here.

Once your order is produced and shipped out, you will be provided with a tracking number by email. This can be used to track the exact location of your package whilst it is in transit. To track your order, click here.

Don't worry your other package(s) are on the way.

Due to the sheer size of the packages, in some cases we need to send the trunk/mats separate.

Please allow some time for the second package to arrive. We appreciate your patience in advance!

See the below steps on how to place your order:

1.  Browse our product collections and select the style and color that you wish to order

2.  Complete the car details form (this allows us to produce the precise fit for your vehicle)

3.  Click on the "Add to Cart" button and proceed to checkout to finalise and pay for your order

Please note that due to the fact that our orders are custom made for each order, we can only accept cancellation or amendment requests within the first 24 hours of ordering.

Please be aware that we will deduct a 35% transaction processing fee for cancelled orders. This fee covers the processing fee from our payment process and re-stocking costs, if any.

Contact us at info@supremeautomats.com for any changes or cancellation requests.

We accept all credit/debit card payment
(Visa, Master Card, American Express), Apple Pay, Google Pay and PayPal.

In some cases banks do not allow international transactions for certain cards.

Please contact your bank about this issue and ask for further information on how to successfully proceed with an international payment. 

Or use PayPal with your linked credit cards, debit cards or bank account.

Alternatively, please contact us at info@supremeautomats.com and we can set up a PayPal invoice for your order. 

RHD stands for vehicles that are a right hand drive. 

Countries such as UK, Cyprus, Malta, Indian Subcontinent, Ireland, Southern Africa, Australia, NZ, Japan, Thailand and many more have cars that drive on the left side of the road. Full List Here

We are constantly working with car manufacturers worldwide to cater for as many car makes/models as possible. 

We currently produce our car mats for over 1,000 models and are constantly adding to this portfolio. 

Please email us at info@supremeautomats.com about your car model and we will do our best to fulfil your order.

That is correct, our price includes the front and back mats in one set. Additionally, we offer trunk mats which can be purchased by clicking here.